Seeking to Improve Quality at a Residential Treatment Center for Troubled Youth

Authors

  • Trevor Josephson Calgary, Alberta
  • Brad Simm Calgary, Alberta

Abstract

Improving the quality of service at a residential treatment center for troubled youths in Calgary, Alberta required feedback from (a) the youths themselves, (b) their social workers, (c) the clients' parents or caregivers, (d) the cottage therapists, and (e) child care workers on campus. On a 1 (strongly dissatisfied) to 5 (strongly satisfied) rating scale, four of the five groups (excluding the client group) obtained overall mean scores of 3.56 on behavioral adjustment, 3.51 on general social skills, 3.39 on relation­ ship skills, and 4.14 on program effectiveness. The therapists and child care workers rated the clients' cognitive skills at 3.66 and positive self-esteem at
3.59. Although 46.3% of the youths did not like living in their cottage, 61.1% felt that living there had helped them.

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Published

1994-03-01

How to Cite

Josephson, T. ., & Simm, B. (1994). Seeking to Improve Quality at a Residential Treatment Center for Troubled Youth. Journal of Child and Youth Care Work, 9, 25–34. Retrieved from https://acycpjournal.pitt.edu/ojs/jcycw/article/view/215

Issue

Vol. 9 (1994)

Section

Articles

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